From Listing to Closing: Where Technology Is Making the Biggest Impact

Real estate transactions now rely on a digital foundation. Buyers and renters expect information fast, easy scheduling, and tools that help them evaluate a property before stepping inside. When paired with the right tools, this shift can create a more streamlined and transparent process.

Digital Listings and Data Visibility

Listings once relied on printed materials and long phone calls. Today, MLS platforms and digital listing tools provide more accurate and accessible information. Buyers can easily move through the early stages of decision-making with access to 

• High-quality photos
• Video tours
• Neighborhood data
• Walkability scores
• Pricing history

This visibility reduces confusion and supports faster decisions.

Virtual Tours and Online Booking Tools

Virtual tours and 3D walkthroughs have become a central part of the search process. Many buyers and renters prefer to explore a property digitally before committing to an in-person visit. These tools help them understand the flow of each room, the condition of the home, and the overall layout. 

This early level of clarity helps prospects eliminate properties that are not a good fit and identify the ones that deserve an in-person showing. It saves time for both the prospect and the real estate professional.

If a property is viewed in person, prospects no longer need to wait for agents or property managers to return calls or emails. They can:

• View available showing times
• Book their preferred slot
• Receive automated confirmations
• Get reminders that reduce no-shows

These tools create a smoother experience by removing unnecessary steps. 

Instant Communication and Automated Follow-Ups

Most prospects expect real-time communication when they inquire about a property. If they have a question or want to schedule a showing, slow responses can cause them to lose interest. Automated response systems can provide immediate answers to common questions about availability, pricing, pet policies, or application steps. 

Chatbots are useful during evenings and weekends when clients still browse listings. They help capture interested prospects and keep them in the pipeline. This type of consistent communication helps prospects feel supported and informed.

The Rise of PropTech and Automation

PropTech describes the technology built for real estate. It shapes how properties are marketed, toured, evaluated, and managed. Many solutions focus on automation because it improves efficiency and reduces repetitive work.

What PropTech Means for Modern Real Estate

PropTech tools now support every stage of the real estate cycle. They assist with marketing, showing management, application processing, communication, and property management. This evolution makes operations more predictable and reduces manual tasks that slow down workflows.

How Automation Tools Improve Daily Workflows

Automation tools like InstaShow+ are becoming essential for real estate teams because they reduce repetitive tasks that take up valuable time. Many agents and property managers spend a large portion of their day answering the same questions, coordinating schedules, confirming appointments, and managing no-shows. These tasks are important, but they can pull attention away from work that drives revenue and strengthens client relationships.

Automated showing scheduling helps remove this stress by giving prospects the ability to choose a time that works for them. The system manages confirmations, sends reminders, and tracks updates. Teams no longer need to monitor every appointment manually or adjust schedules throughout the day. 

ID verification and pre-screening also support a safer and more efficient workflow. These features help ensure that prospects are qualified and verified before they enter a property. 

Automation also supports consistent follow-up. Many prospects have questions after a showing or need reminders about the next steps. Automated messages help them stay engaged and informed without requiring team members to write individual responses. 

Why Automation Helps Conversion

Automation is not only a convenience tool. It supports higher conversion rates. 

• Faster responses mean prospects stay engaged. 
• Organized scheduling reduces friction. 
• Clear follow-up helps people move forward with confidence. 

When a prospect can tour a home quickly or get immediate answers, the likelihood of converting increases. Real estate teams that adopt automation gains a noticeable performance advantage.

The Human Side of Technology in Real Estate

Technology supports efficiency, but relationships still drive real estate. People rely on trusted professionals to guide major financial decisions. Modern tools help agents and property managers protect relationships by giving clients faster service and better communication.

Technology Supports (Not Replaces) Real Expertise

Digital tools help buyers and renters explore options, but many still want a knowledgeable professional to answer questions, explain risks, and clarify next steps. Technology simplifies the early stages so professionals can spend more time offering personalized guidance. This balance strengthens relationships and improves satisfaction.

Balancing Automated Systems With Personal Communication

Automation handles tasks like: 

• Confirmations
• Reminders
• Screening steps
• Information requests

Agents and property managers can then focus on meaningful interactions. When teams combine automated processes with personal communication, clients receive faster answers and better support. This balance helps real estate professionals maintain strong customer service standards without being overwhelmed by repetitive tasks.

Modern Agents Use Both Tech and Expertise

Today’s top agents and property managers use technology as part of their core process. They rely on automation to speed up routine work and on their knowledge to advise clients. This combination helps them remain competitive in a fast-moving environment. It also creates a smoother experience for prospects who value both speed and guidance.

Technology Creates a Stronger Real Estate Experience

Technology affects real estate by improving efficiency, increasing transparency, and supporting better customer experiences. Agents and property managers who adopt these tools create a more reliable process for everyone involved. As convenience expectations continue to rise, real estate professionals who embrace innovation will gain a clear advantage.

See how InstaShow+ helps real estate professionals use technology to work smarter, respond faster, and never miss a lead. Schedule a demo today!

What Renters Actually Want (and What They Won’t Tolerate)

Renter behavior hasn’t changed much: budget is king, and tolerance for friction is shrinking.

Zillow’s Consumer Housing Trends Report 2024 found that 94% of renters believe listings should clearly show all fees, and 77% say rental fees should be included in the total rent rather than charged separately. Zillow When listings offer clarity on costs, pet policies, and the application process, objections post-tour drop markedly.

Meanwhile, self-guided tours are no longer niche. In NMHC surveys, self-guided or hybrid tour modes are increasingly mainstream—especially among relocators or time-constrained renters. (You may consider linking to an NMHC survey here if you have one.)

The takeaway: offering multiple tour modes isn’t optional—it’s necessary in a market crowded with options.

Why Owners Care About Your Access Workflow

Owners aren’t just watching lease yield—they’re weighing risk.

Insurance rates and deductibles have risen significantly in recent years, leading many property owners to scrutinize operational risk. RealPage’s 2Q 2025 operational expenses webcast noted that surging insurance and construction costs are creating pressure across the industry. RealPage

A showing system must be auditable, secure, and professional. Time‑bound codes, visitor identity verification, and access logs aren’t nice extras—they support asset protection and owner confidence.

InstaShow+ in Action

Instant, Flexible Touring
A public link displays real-time availability for both agent-led and self-guided tours, letting prospects book at peak interest—even after hours.

Professional, Auditable Access
Time-limited access codes, visitor ID checks, and automatic logging give owners the paper trail they expect—without slowing leads down.

Simple, Focused Notifications
InstaShow+ sends renters only what they need:

• Tour date & time
  
• Time remaining until tour
  
• Any critical tour instructions
  

With clarity from the start, objections post-tour are minimized.

Put Transparency Where Renters Find You

Consider your listing copy a promise to renters:

“Here’s everything you’d ask the leasing agent—without the back-and-forth.”

Here are three content blocks to embed across your website, email campaigns, and ILS listings:

• All‑In Pricing Box — Display base rent plus mandatory recurring fees and utility estimates
  
• Tour Prep Box — Explain tour duration, what to bring, and any restrictions
  
• Apply Now Box — Show criteria, required documents, and expected decision windows

Zillow’s research supports this approach: renters are significantly more likely to engage with listings that show total monthly cost and next steps. Zillow

InstaShow+ ties those transparency blocks directly into the showing process, giving prospects clarity and a direct path to schedule.

Prove It with Simple, Repeatable Metrics

You don’t need a dedicated analytics team. Track these core KPIs:

• Time to first tour after inquiry (target: < 24 hours)
  
• Conversion rates by tour type (self-guided vs agent-led)
  
• Days vacant and tour-to-lease ratio
  

Then summarize for owners in a clean report:

• Tours scheduled
  
• Tours completed
  
• Applications received
  
• Proposed lease starts
  

That narrative flips the conversation: instead of “Why are we discounting so much?” owners see: “Your process is driving velocity—even in an oversupplied market.”

Bottom Line

Heading into 2026, supply remains elevated and renters are more selective than ever. RealPage and Yardi data confirm completions are still historically high even amid modest pullbacks. RealPage

In this environment, agents don’t win by discounting—they win by delivering instant tours, radical transparency, and a secure access layer that supports trust. With InstaShow+, you’ll shrink the path from interest to lease—and do it in a way owners can see, trust, and celebrate.

Smart Tech That Tenants Love (and You’ll Love Too)

Modern renters expect smart features—and they notice when they’re missing. Fortunately, tech upgrades don’t have to be expensive to make an impact.

• Smart locks offer convenience, enhanced security, and fewer lockouts. They also integrate seamlessly with InstaShow+ for secure, self-guided showings.
  
• Smart thermostats like the Google Nest Learning Thermostat (Gen 4) use AI to automate temperature control, while the Ecobee Smart Thermostat Premium offers room sensors and air-quality monitoring.
  
• Water leak sensors such as Flo by Moen or FlowSentri detect leaks early and send mobile alerts—saving thousands in potential damage.
• Video doorbells like Ring or Google Nest Doorbell offer added security, real-time alerts, and a modern, tech-forward experience renters appreciate—especially for single-family or street-facing units.
  

These upgrades boost a property’s marketability. Listings that mention smart tech consistently see higher engagement. And when paired with tour automation tools like InstaShow+, the result is next-level convenience for both tenants and owners.

Pro Tip: Most smart devices are easy to install and often qualify for insurance discounts.

2. Outdoor Spaces: Low-Cost, High-Impact

Renters are placing huge value on private and shared outdoor areas—especially in the wake of years spent indoors. Even small changes can transform underused spaces:

• String lighting and gravel patios elevate evening ambiance.
  
• Shade sails and seating turn patios into functional extensions of the home.
  
• Raised planters or vertical gardens add aesthetic and lifestyle appeal.
  

In multi-unit properties, consider creating shared community zones. For single-family rentals, even modest landscaping can make a powerful impression during showings.

3. Cooling Without the Cost of HVAC Overhaul

In hot markets—literally—tenant comfort is non-negotiable. But a full HVAC replacement isn’t always in the budget. Instead, savvy landlords are opting for:

• Ductless mini split systems offer energy-efficient zoned cooling, sleek wall-mounted designs, and optional smart controls—making them ideal for rentals without central air.
• Portable ACs or dehumidifiers for flexible room-by-room control.
  
• Ceiling fans and window films to keep cooling costs down.
  

Before listing, ensure your space is summer-ready and comfort-optimized. These upgrades pair well with pre-listing strategies like those outlined in 5 Must Do’s Before Listing Your Rental.

4. Cosmetic Touches That Photograph Well

Don’t underestimate the power of small visual upgrades that help your listing stand out:

• Fresh paint in neutral, modern tones.
• Updated lighting or modern ceiling fans.
• Peel‑and‑stick backsplashes and new cabinet hardware.
• Sleek, low‑profile blinds over bulky treatments.

These tweaks enhance perceived value and drive listing engagement. For even stronger impact, pair them with proven rental marketing strategies like those in “8 Effective Ways to Market Your Rental Property” from Avail

Final Take: Upgrade Strategically, Profit Consistently

The smartest landlords in 2025 are playing the long game. They’re not chasing risky expansion—they’re increasing the value and appeal of what they already own.

By making targeted upgrades that tenants actually care about, you don’t just boost your bottom line… you build stronger relationships, reduce turnover, and future-proof your rentals.

Smart tech. Better comfort. Beautiful space. That’s a winning formula without overspending.

Want to do even more with your property? Pair your upgrades with self-booked, secure, no-show-proof tours using InstaShow+.

1. BTR Communities Are Reshaping Expectations

The rise of build-to-rent is more than just a supply-side shift — it’s a tenant experience shift.

Tenants used to renting from individual owners are now stepping into communities designed from day one to be professionally managed. These properties come with centralized maintenance systems, digital leasing tools, standardized finishes, and responsive customer service.

That raises the bar for everyone.

Even if you manage scattered-site rentals, the benchmark has moved. Renters expect faster maintenance response times, mobile payment options, and consistent communication. If they don’t get it, they’ll compare your unit to a BTR offering — and you’ll lose them at renewal time.

What you can do:

• Implement mobile-friendly portals for payments, maintenance, and messaging
• Standardize finishes and appliances wherever possible to streamline repairs
• Focus on responsiveness — not just for service, but also for communication

2. Retention Is Now a Revenue Strategy

Arbor’s report points out that operators are putting more energy into tenant retention — and with good reason. When interest rates are high and housing inventory remains tight, finding new homes is harder for tenants. That means you have more leverage to keep good residents, and more to lose if you let them walk.

But retention doesn’t just mean avoiding complaints. It means building relationships and offering just enough flexibility or perks to make tenants feel valued.

Tactics we’re seeing property managers use:

• Offering early renewal discounts or free minor upgrades
• Conducting mid-lease check-ins to resolve issues early
• Providing small gestures at key moments — move-in kits, thank-you gifts, or holiday touches

Retention isn’t a cost center. It’s a revenue multiplier.

3. Operational Consistency Is the New Differentiator

Institutional investors now own tens of thousands of SFR units across the U.S., and they’re not managing them the old-fashioned way. They’re implementing repeatable systems, using tech to track performance across portfolios, and prioritizing process over preference.

Even smaller operators can take a page from that playbook.

It’s not about becoming robotic. It’s about creating consistency. Your contractors should know what to expect. Your residents should know how to reach you. Your leasing process should run the same every time.

This creates trust. And trust drives renewals and referrals.

Where to start:

• Define SLAs (service level agreements) for maintenance responses
• Automate follow-ups after service calls or lease signings
• Create a standard onboarding process for new tenants

4. Tech-Enabled Doesn’t Mean Overcomplicated

Let’s be clear: no one is asking you to become a Silicon Valley startup. But the gap between what tenants expect and what many SFR properties offer is growing.

According to the Arbor report, the SFR sector is maturing. That means mature systems are no longer optional.

Tenants are used to Venmo, Amazon, and DoorDash. They don’t understand why they can’t pay rent with a few taps or why they need to call someone to fix a leaky faucet. Technology doesn’t have to be fancy — it just needs to reduce friction.

Quick wins:

• Enable mobile rent payments
• Use automated email and SMS reminders
• Offer self-scheduling for tours and maintenance windows

If you’re still relying on spreadsheets or handwritten notes, this is your call to level up.

5. The Sunbelt Is Still Hot — But the Playbook Travels

Arbor’s data shows that Sunbelt metros continue to dominate in BTR starts and investor activity. That’s no surprise — these areas offer population growth, relative affordability, and landlord-friendly regulations.

But even in colder markets, the playbook still applies.

Professionalized SFR management, tech-enabled operations, and resident retention strategies are now baseline expectations across the board. Investors and residents alike are applying Sunbelt standards everywhere.

Whether you’re managing in Ohio or Oregon, the same rules apply:

• Treat your units like long-term assets
• Treat your residents like long-term customers
• Run your operation like a business, not a hobby

6. Why This Matters for AAOA Property Managers

You’re not just managing homes. You’re managing assets that now sit in one of the most resilient sectors in U.S. real estate.

That puts you in a powerful position.

Whether your clients are mom-and-pop owners or institutional funds, your ability to operate efficiently and deliver a modern resident experience is now a differentiator. It can determine cap rates, drive NOI, and even impact long-term portfolio value.

The Arbor report confirms what many already suspected: SFR is here to stay — and it’s getting more competitive. Property managers who evolve with it will thrive.

Final Thought: This Isn’t Just a Trend. It’s a Transformation.

Too many in our industry still treat SFRs like they’re the younger sibling of multifamily. But the data — and the dollars — say otherwise.

SFR isn’t a footnote. It’s a full chapter. And in 2025, that chapter is being written by property managers who know how to deliver scale, service, and consistency.

At InstaShow, we’ve seen firsthand how even small operators can level up — from scheduling showings smarter to offering better visitor security. The future of SFR isn’t just in the size of the portfolio. It’s in the quality of the experience.

Make sure yours is built for what comes next.

Sources:

Arbor Realty Trust & Chandan Economics. Single-Family Rental Investment Trends Report Q2 2025.

How to Switch Between Self-Guided and Chaperoned Tours in InstaShow+

InstaShow+ gives you full control over how your properties are shown—whether that’s a self-guided tour through InstaShow or a chaperoned showing with your team. Here’s how to switch between the two options using the desktop or mobile app.

Part 1: Switching from Self-Guided to Chaperoned

Step 1: Log into the Desktop Site

Start by logging into the InstaShow+ desktop site. From your dashboard, click on the Listings tab.

Step 2: Select the Property

Choose the property you want to update.

Step 3: Open the Hardware Tab

Click the Hardware tab at the top of the screen. This is where you manage locks.

Step 4: Remove the Lock

To convert the property to a chaperoned tour, select Instructions in Listing to remove the lock, then click Save.

Step 5: Update Access Instructions

Be sure to update your access instructions to reflect that there’s no lock in use.

Step 6: Adjust Availability Settings

Go to the Availability tab and update the Advanced Notice setting to remove InstaShow. If advanced notice was already enabled, you can skip this step.

Part 2: Switching from Chaperoned to Self-Guided

Step 7: Open the App or Desktop

You can enable InstaShow tours from either the mobile app or the desktop. In this example, we’ll use the app.

Step 8: Select and Edit the Property

Find the property, tap Edit under Listing Details, then open the Assign Locks tab.

Step 9: Assign or Add a Lock

Tap Edit next to Assign Locks to assign a new or existing lock. Don’t forget to upload lock photos—they’re required for self-guided access.
Need help? Check out our Lock Guide.

Step 10: Enable InstaShow

Once the lock is assigned, return to Availability Settings. Tap Edit, switch the Advanced Notice setting to InstaShow, and hit Save.

That’s It

Whether you’re streamlining tours for your team or offering more flexibility to prospects, InstaShow+ makes it simple to control access—your way.

1. Capture the Lead Before the Door Opens

Too many agents wait until the showing to start qualifying a buyer. But what if you could capture contact info and verify intent before the appointment even happens?

With InstaShow+, every scheduled tour—whether agent-to-agent, agent-to-buyer, or self-guided—starts with:

• Lead capture (name, contact, and showing history)
• ID verification for buyer safety and agent security
• Optional questions that help pre-qualify interest (e.g., pre-approval status)

That means when someone walks through the door, you’re not guessing who they are—you’re already a step ahead.

2. Let Drive-By Prospects Convert Themselves

The hottest leads in real estate aren’t on your website. They’re driving around neighborhoods right now.

With InstaShow+, your listings can feature QR code sign riders that let interested buyers:

• Scan the sign in front of the property
• Schedule or take a self-tour (if enabled)
• Instantly enter your lead pipeline

These leads don’t just show up—they’ve already demonstrated interest. They’re more engaged, more urgent, and more likely to act fast.

Missed calls? Gone.
“Thinking about it?” leads? Now in your CRM.
Every tour becomes a lead—with zero manual effort.

3. Follow-Up That Doesn’t Feel Like Chasing

After a tour, most agents are left wondering:

• Were they interested?
• What did they think?
• Should I reach out again?

With InstaShow+, you don’t need to guess. The system helps automate post-showing follow-up:

• Tour feedback is requested automatically
• Showing history is logged and trackable
• Contact info is ready for follow-up, campaigns, or handoff

This makes it easy to follow up with purpose, not just persistence.

4. Don’t Let Leads Leak to Third Parties

Here’s a big problem most agents don’t see until it’s too late: many showing platforms resell your leads to platforms like Zillow.

You schedule the showing, you host the tour—and then your buyer sees ads for other agents.

InstaShow+ is different. You own every lead, every showing, and every interaction. The platform exists to help agents close deals—not compete with them.

Your hard-earned pipeline stays exactly where it belongs: in your hands.

5. Give Showing Agents the Tools to Qualify on the Spot

If you’re a team leader or broker, your showing agents are the front lines of your business. And every showing they host is a chance to convert.

With InstaShow+, they’re not just opening doors. They’re:

• Gathering intent signals
• Guiding tours with pre-show context
• Logging lead activity in real time
• Converting interest into opportunity

This isn’t just more efficient—it’s smarter business.

Let Showings Drive Your Growth

When you reframe every showing as a chance to grow your pipeline, you stop thinking like a transaction coordinator and start thinking like a business builder.

With the right system, even casual interest can become a contract.

👉 Missed Blog #1? Learn the fundamentals: What Does a Real Estate Showing Agent Actually Do?

👉 Want to increase efficiency and protect your team? Don’t miss: The Real Estate Showing Agent’s Guide to Faster, Safer Showings

InstaShow+ was built to turn showings into leads—securely, automatically, and on your terms.
Ready to stop chasing and start converting?

Let’s go.

Why Speed and Safety Matter More Than Ever

Buyers today expect near-instant scheduling. If a tour isn’t confirmed quickly, they move on. At the same time, showing agents are often walking into properties alone, sometimes with unknown visitors.

You can’t afford delays—or unnecessary risk.

That’s why showing agents need solutions that:

• Eliminate back-and-forth coordination
• Offer real-time access for serious buyers
• Ensure every visitor is verified and trackable

Legacy systems like ShowingTime weren’t built for this. InstaShow+ is.

How InstaShow+ Helps Showing Agents Move Faster

Speed wins deals. And InstaShow+ was built with that in mind.

Here’s how it helps showing agents book, manage, and confirm showings in seconds:

1. Instant Scheduling (With the Right People)

Whether it’s agent-to-agent or agent-to-buyer scheduling, InstaShow+ gives you control and flexibility. Unlike platforms limited to agent-only coordination, you can give qualified buyers access when it makes sense—without losing professionalism or visibility.

2. QR Code Sign Riders for Drive-By Showings

Drive-by traffic is one of the hottest lead sources in real estate. With InstaShow+, every listing can feature a QR code sign rider that lets interested buyers request or take an immediate self-guided tour (if enabled)—all while collecting their information and verifying their ID.

No more missed opportunities from buyers who “meant to call later” but never did.

3. Centralized Calendar, Team-Wide Access

When showings are centralized in one platform, everyone on the team can see availability, showing history, and buyer activity in one place. This saves time, reduces confusion, and ensures no one drops the ball.

Why Safety Has to Be Built In

Let’s be real—agents meet strangers every day, often in empty properties. That’s why every showing should start with visitor verification.

With InstaShow+:

• Every visitor is ID-verified
• You get a record of exactly who’s entering the property
• Self-guided tours are secured by biometric identity checks

This doesn’t just protect showing agents—it also builds trust with sellers and your brokerage.

Bonus: You Keep the Leads You Earn

A hidden danger in some showing platforms is how your data gets handled. Some tools sell your leads to third parties or use the data to fuel competing platforms.

With InstaShow+, your leads are yours. The platform was built to protect agent interests—not profit from them.

Every showing you schedule, every tour that gets booked, and every buyer who scans a sign rider stays in your ecosystem.

Turn Showings Into Your Team’s Superpower

When you combine speed, safety, and control, you don’t just improve the showing experience—you create a competitive edge for your team.

Showing agents who use InstaShow+:

• Close faster
• Waste less time
• Protect their personal safety
• Retain lead ownership
• Convert drive-by traffic into real conversations

👉 If you’re still coordinating showings the old-school way, go back and start with this: What Does a Real Estate Showing Agent Actually Do?

👉 And when you’re ready to level up your lead game, don’t miss our next post: How Showing Agents Can Turn Every Tour Into a Lead

Step 1: Go to Settings

Log into your InstaShow+ account and tap the Settings icon.

Step 2: Open the Team Tab

From the Settings menu, tap Team.

Step 3: Invite a General Team Member

To invite someone without assigning them to a specific property, enter their email or phone number and tap Send Invite.

Step 4: What Happens Next

The invited user will receive a notification in their inbox with your request.

Step 5: Invite to a Specific Property

To add someone to help manage a property, go to the Properties screen and select the listing.

Step 6: Add a Property Team Member

Tap the plus sign under Property Team, enter their email or phone number, then tap Send Invite.

Step 7: Remove Someone from a Property

To remove a user from a property team, return to the same screen, tap the small X next to their name, and confirm.

Step 8: Remove Someone from Your Team (Desktop Only)

To fully remove a user from your overall team, log into InstaShow+ on desktop and open the Team tab.

Step 9: Final Removal

Check the box next to the user’s name, open the Actions menu, and select Delete. Confirm—and they’ll be removed.

You’re Always in Control

With InstaShow+, managing who has access is simple and flexible—whether you’re on mobile or desktop. Keep your team up to date and your properties secure.

How to Switch Between Self-Guided and Chaperoned Tours in InstaShow+

InstaShow+ gives you full control over how your properties are shown—whether that’s a self-guided tour through InstaShow or a chaperoned showing with your team. Here’s how to switch between the two options using the desktop or mobile app.

Part 1: Switching from Self-Guided to Chaperoned

Step 1: Log into the Desktop Site

Start by logging into the InstaShow+ desktop site. From your dashboard, click on the Listings tab.

Step 2: Select the Property

Choose the property you want to update.

Step 3: Open the Hardware Tab

Click the Hardware tab at the top of the screen. This is where you manage locks.

Step 4: Remove the Lock

To convert the property to a chaperoned tour, select Instructions in Listing to remove the lock, then click Save.

Step 5: Update Access Instructions

Be sure to update your access instructions to reflect that there’s no lock in use.

Step 6: Adjust Availability Settings

Go to the Availability tab and update the Advanced Notice setting to remove InstaShow. If advanced notice was already enabled, you can skip this step.

Part 2: Switching from Chaperoned to Self-Guided

Step 7: Open the App or Desktop

You can enable InstaShow tours from either the mobile app or the desktop. In this example, we’ll use the app.

Step 8: Select and Edit the Property

Find the property, tap Edit under Listing Details, then open the Assign Locks tab.

Step 9: Assign or Add a Lock

Tap Edit next to Assign Locks to assign a new or existing lock. Don’t forget to upload lock photos—they’re required for self-guided access.
Need help? Check out our Lock Guide.

Step 10: Enable InstaShow

Once the lock is assigned, return to Availability Settings. Tap Edit, switch the Advanced Notice setting to InstaShow, and hit Save.

That’s It

Whether you’re streamlining tours for your team or offering more flexibility to prospects, InstaShow+ makes it simple to control access—your way.